COVID-19 Information

We’re open for in-person shopping!

We continue to take every precaution to ensure the safety of you, our valued customers, our staff and the community as we navigate these ever-changing times.

In-store pickup orders can be placed by selecting "Local Pickup" during checkout, via email or over the phone for same day pickup during regular boutique hours. 

For those who are unable to come to the boutique, our online boutique is open with shipping worldwide! However, we ask that you please allow for longer than normal processing and shipping times with the holiday season and COVID-19 restrictions. 

The following health and safety measures are still in place at the boutique:

  • Social distancing floor markers
  • Hand sanitizer throughout boutique
  • Fitting rooms are open
  • Regular sanitization of products and surfaces throughout the boutique
  • Contactless payment; cash will not be accepted at this time
  • In-store pickup available during regular boutique hours
  • Pointe shoe fittings continue to be by appointment only
  • Virtual pointe shoe fitting consultations with our expert fitters
  • Phone ordering available for same day in-store pickup
  • Worldwide shipping available as always!

These are complicated times and, as things change, we will continue to provide updates. Please continue to follow guidelines and protocols from public health authorities including Toronto Public Health ( and the Public Health Agency of Canada (

Thank you so much for your patience and understanding over the last year. We have truly appreciated all of your kind words, and we can’t wait until we can all be together in our slice of #PointeShoeHeaven again! Please continue to practice the recommended social distancing when you have to go out, wear your mask, wash your hands and keep dancing!