What Our Customers Say

Gérard from Ottawa, ON March 2022
I wanted to take this opportunity to say thank you to the team who took the time to find the perfect first pair of point shoes for my daughter on Sunday afternoon. The team was amazing and their dedication to providing an amazing experience is so appreciated.

Kim from Toronto, ON February 2022
We had a wonderful experience today, thank you. This was my daughter’s first set of pointe shoes and a very exciting day for her. We were late arriving because all of the roads downtown were blocked off due to a protest. We called ahead and your team very graciously offered to stay a few minutes late for us. Their professionalism and customer service was top notch and they were very helpful in helping us to find everything on our shopping list. Thank you for making this experience so positive for us and for helping a young girl’s dreams come true!

Tracy from Acton, ON January 2022
This is my daughters first pair of Pointe Shoes, therefore her first fitting. The staff at The Shoe Room were extremely patient, knowledgeable and friendly. Our staff member took the time to answer all my daughters questions as well as my own. Thank you for making it such a special day!

Avery from Orleans, ON December 2021
That was a wonderful experience! We have done virtual fittings this past year which were such great experiences… so we were very happy to be able to have a live one. Thank you again! We are always so impressed with everyone on your team!

Kari from Cobourg ON, November 2021
Thank you for such a wonderful experience for my daughter, Kiaha. Her shoes fit wonderfully but equally as important the process to find her shows was so thorough and comprehensive. Every step was explained to her- which added to her dance education in such an amazing way. Thank you very much for seeing her in person so safely as well. Fabulous!

Patty from Toronto ON, October 2021
So fabulous! Kind, informative and such an easy process for the two of us who have no experience. Thank you!

Mara from Hamilton ON, October 2021
Krista from The Shoe Room fitted my daughter with her first pair of pointe shoes and made the experience one that she will never forget! Krista was warm, and full of positivity and expertise, effortlessly finding the shoe that suits my child perfectly. The well-fitting shoes bring support, comfort and confidence and my daughter can't wait to wear them in class. Thank you The Shoe Room for a great experience!

Cheryl from Pickering ON, September 2021
The fitter who advised my daughter quickly helped her find the perfect pointe shoes, unique to her needs. She was knowledgeable, funny, efficient, attentive, and classy -- the consummate professional. My kid came out beaming, and can't wait to hit the studio. Cannot recommend highly enough.

Kathleen from Markham ON, September 2021
Always a pleasure coming downtown. We always feel well taken care of and the best shoe fitting for each stage of her training.

Ava from Windsor ON, August 2021
We travel 4 hours to have my daughter fitted here. Everyone is always so friendly and kind to us and the fitters are very knowledgeable and always put her into the perfect fitting shoe. We love coming there.

Sara and Ava from Lindsay ON, August 2021
This was our first visit to The Shoe Room and my daughter’s first pair of pointe shoes. I can’t say enough about this amazing team. Keelin was incredible. She was patient and knowledgeable and helped with all of our questions. She made this truly a wonderful experience that we will never forget. First pointe shoes are a big deal for a young girl and this was such a wonderful day. Thank you, thank you!

Ann from Ottawa ON, July 2021
The Shoe Room experience was amazing — kindness, patience and expertise. So wonderful. I would also like to thank the young woman who helped us select a leotard and stayed late to make sure we were not rushed. Thank you so much!